Frequently Asked Questions

First, please text a cell phone picture of your photo(s) to 512-361-5656 or email kim@kimsphotozen.com so I can assess the damage and provide you with an estimate and turnaround time. Once I have your approval to proceed, I will need your original photos so they can be either photographed or scanned at a high resolution. Photozen is located in Georgetown, Texas. The exact address will be provide once the approval is given to proceed with the project.After the photos are either scanned or photographed, they are brought into Photoshop where the repairs are made. Once the restorations are complete, you will be provided with a link where you can review the work before any prints are made.Once I have your final approval, you will be provided with archival quality final prints. Each print is packaged individually with acid free backing boards and envelopes, suitable for gift giving or framing.